ocr: Yakety Yak Despite the Internet explosion, online services retain their lead in chat offerings. Ofthe 50 chat providers surveyed, 21 used online services and 12 developed their own tech- nology. IRC andTelnet are too clunkyto keep pace. But with Web chat tools increasing in sophistication, it won't be long before every major content site offers chat facilities. On-llne service Internal development IRC Java Netscape VRML How doyou get your visltors talking? Telnet 5 T0 15 20 25 Source: Forrester Kesearch/Photo Photodisc
